In a continuing effort to release as much information as we can concerning picture buyers and their habits in today’s stock industry, we will look at what things image buyers disliked that their image agency did or wasn’t doing. This question was one part of a two part question relating to what picture buyers liked and didn’t like about the stock agencies they work with. Below is a collection of their responses in no order of importance but cover the range of dislikes that image buyers had.
1. Prefer stock sites that have a current selection images of people using media (my firm sells advertising in magazines, online and mobile devices.) The laptops, computer screens, and mobile devices should be current. People using the devices need to look realistic. They should look somewhat affluent or have some purchasing power.
2. Few images of “ordinary” people of many backgrounds, skin colors or multi-national origins. Few images of disabled individuals or groups doing ordinary (non-medical) activities, bland generic office pictures.
3. Keywords need to be accurately curated, correct caption information, no time to sift through keywording spam. Keyword spam makes me not want to visit a site.
4. Same images on every site and smaller agencies that are different get subsumed by the larger ones
5. Dropping or losing photographer/images and then being unable to re-license them for p/up imagery
6. Caps to RF imagery or microstock imagery
7. Everyone uses the same great images. Should be a system for professional level and entry level buyers so everyone isn’t using the same images/vector files…
8. It’s difficult to find great deals or new imagery since they are all concentrated under Getty and Corbis again…There is very little good, new material.
9. Discontinuing of RF CDs
10. Photos that SCREAM “I’m a stock photo.” More quality stock illustration at lower costs – less computer generated in feel.
11. It’s not very fun and takes a ling time to search for images.
12. Credits packages that do not expire.
13. Sites that don’t allow for repeat download of photos purchased.
14. Overly complex search engines
15. The search engines for iStock and Corbis aren’t very intuitive, or aren’t as intuitive as they could be. Getty has better search filters. The quality of the photos are sometimes hit and miss. I understand that to be acceptable for lower priced images like iStock but some of the other larger ones still have that same issue.
16. I think just having better search and/or search and filtering methods, would save us tremendous amounts of time and get better results. Perhaps better tagging, or more accurate tagging of the images. Many times I will get provocative images when I’m not searching for them.
What do you dislike about the stock agency you choose to work with? Is there anything you hate which they do? What would you change?
Cutcaster had an amazing second year!!! Here is a quick recap:
January
- Hired two more software developers to improve site performance.
- Cutcaster goes bi-coastal with offices in New York and San Francisco.
February
- Started major changes in the way our search engine works.
- Added 800 photographers and over 45,000 photos and vectors.
March
- Sales more than doubled over the previous 2 months.
- Attended the UCGX Conference in San Jose.
- Released Cutcaster Credits, making it easier for buyers to purchase photos using credits.
April
- Made another 50% jump in sales.
- Introduced Corporate Accounts.
- Allowed photo buyers to request invoices.
- Focused efforts on talking to buyers about exactly what they need.
May
- Increased the scope of our standard license by introducing extended licensing option.
- Added 1000 photographers and 40,000 high quality images.
- Increased adwords campaigns.
- Introduced tiered pricing.
June
- Increased site speed.
- Sales grew over 60% from May.
July
- Hired a new Creative Director.
- Started editing and refining the entire collection.
August
- Introduced our premium Crescendo Collection.
- Made further improvements to the search engine and site speed.
September
- Hired another software engineer to re-structure our database.
- Sales increased 30% AGAIN this month!
- Spoke at an ASPP event in Boston in front of many buyers on stock licensing.
- Made huge changes to the photo search engine.
- John got married
October
- Focused on featuring our photographers in specialized clipfolders.
- Attended PictureHouse, introducing Cutcaster to hundreds of new photo buyers.
- Halloween sales were way, way up!
November
- Spoke at the 6Sight conference about photographers making money off their photos.
- Grew to 400,000 images strong
- Added 600 corporate accounts
December
- Celebrated a year of growth and success on our second year!
- Made big plans for 2010!
- Had a few big orders at the end of the year. Best month ever at Cutcaster. Looking forward to keeping the momentum going into 2010
Thank you for your support of www.cutcaster.com!
Somebody pinch us. Is summer over and are we really into Fall? It’s amazing how fast the days fly by and what has been accomplished in that short period of time at Cutcaster with your help. We quickly passed 300k uploads to Cutcaster in August but are in need of specific content that our buyers have requested. To see an updated list of images and illustrations that we still need and will be showcased to buyers, view the Photos and Vectors we need page here. We are attending the PictureHouse tradeshow in New York on October 14th and need your shots to show to the hundreds of buyers who will attend this event! We are at table G4, right next to Getty, so stop by to say hello and enter to win an Amazon Kindle.
Here are a few releases you may not have noticed.
1. Our first premium photography and vector collection was released called Crescendo. I am sure a couple of you noticed the creative firestorm it caused ![]()
2. Scaled pricing for different resolutions was introduced.
3. Expanded the scope of our rights offering with new Extended Licenses.
4. We increased the speed of the site and speed of search. Test it out from your last visit.
We hired a new Creative Director to help with the growing collection. Along with the review team, she will be aggressively editing the collection, building “feature lightboxes,” and communicating with and recruiting new photographers. She is also helping to improve our upload method and review process in general. You can reach her at creativedirector@cutcaster.com.
Don’t forget our Affiliate Program!
If you have a personal website, you can use our links and logos here to earn 10% from buyers and 5% from sellers who you refer!
Fresh, New, and Exclusive!
From June to September, we demo’ed the site for and talked with hundreds of new buyers to introduce them to the new Corporate Buyer Accounts. We have forged personal relationships with our buyers and are responding to their suggestions on content and site mechanics. WE KNOW ATTRACTING BUYERS IS PRIORITY NUMBER ONE FOR EVERYONE AND WE ARE WORKING HARD TO PROMOTE THE SITE EVERYWHERE.
We know many of you mass market your photos. Our buyers are also looking for exclusive content and want to find more of it at Cutcaster. Don’t forget you earn 50% on exclusive content and you can set the price.
Thanks again for submitting to Cutcaster, it is your great work that makes us grow! Keep an eye out for more improvements to site speed and search in the coming weeks!
Warm Regards,
The Cutcaster team
With summertime in full swing and the Fourth of July fireworks now just a distant memory or your most recent photo-shoot, we wanted to share our Cutcaster plans that are in full swing for expanding the amount of unique content buyers are asking and searching for at Cutcaster as well as improving the customer experience so more buyers learn about how simple and time saving Cutcaster is to use.

A few updates:
More and more creatives are discovering how easy to use and organized our Cutcaster Buyer Accounts can make their work lives. They offer the most flexible ways to pay and save buyers both money and time. The buyers accounts have been refined based on feedback we have gotten with regards to streamlining/customizing the invoicing process, creating sub-accounts and downloading comp’ed images.

The ability to buy different photo sizes at different prices is just around the corner. We have been beta testing the functionality so we can offer up to 5 different image sizes for buyers and things are on track for a release by the end of this month.
We began testing out three new Google Adwords campaigns that will be put into full swing by end of August once we get all our tracking and most appropriate keywords in place. In addition, we have continued to optimize the site and your studio pages with search engines so they come up higher in organic search results. A great way you can help us is by linking to the site and your studio from your website with a referral link or through a link exchange. You can also use the “share” button to get more views and sales. If you have a site you want to add to our list of resources, please let us know.


We have started to sell our first few Extended Licenses and are excited to offer the additional rights to our buyers to meet their needs and see the extra money that brings into the contributors. It is a real win-win. If you want to learn more about the additional rights you can purchase, check out the Extended License section of the site.
Connect with us on Twitter, Facebook and MySpace.
Please double check your keywords so we have clean search results. Here is more info on keywording to help you. You can also flag files that show up in keyword search results where they shouldn’t belong by clicking on the red “x” underneath the thumbnails in the search window. This really helps us.

Thanks again and please be in touch with any feedback or questions you may have. We look forward to a productive summer and busy Fall with all of you.
Our new email system is in place and working to spread the word but as always we need your help. If you haven’t been using your referral codes and banners to get extra cash, take a look at how the referral program works and start to invite your co-workers and friends to join us. In addition, you can help spread the word by talking about us on forums, email list-serves, using the “share this” button on your studio page or media details page and adding your studio to the major search engines.
On that note….
We are aggressively expanding our buyers list through a number of channels. I make about 20-30 phone calls a day to introduce Cutcaster and learn about how companies are licensing your content. Like I said before it’s a grueling and long process but I see it paying dividends and sales are improving month over month. I realize that not everyone is making sales at this moment so please stay patient as we grow
The addition of corporate accounts and Cutcaster credits will offer buyers another two ways to purchase content from us that work seamlessly in their licensing workflow. I am really excited about the Corporate accounts for large image buyers. In addition, we have been dropping press releases, sending out email blasts to publishers, advertisers and graphic designers, joined two affiliate networks, created coupons and discount codes for buyers to use, optimized our site and blog even more, started buying keywords on major search engines, started advertising in publications that are best for reaching our demographic, going to trade shows for image buyers and doing in office meetings/demos with potential customers.
As always things are happening behind the scenes that would bore you but I hope this sheds light onto what we have been doing to keep ourselves busy and moving successfully forward. If you ever want to talk to me personally my email is john AT cutcaster DOT com or my cell is 215-688-2751. I am free to help at any time








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